Under the Consumer Rights Act 2015, you have a 14 day window to cancel your order and get a full refund. If you have received a box in this period, you must return it unopened and all tickets and activities must be unused. You must cover the return delivery cost. Payment will be made within 30 days.
Please refer to our Terms & Conditions for a detailed breakdown of your rights, timeframe for any refunds, how to cancel a contract, what you should do if you product is damaged and other relevant information related to getting a refund.