FAQs

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What is Buckt? Where do we operate? What's the meaning of life?

FAQs

Buckt Go and Buckt Home frequently asked questions.

Buckt Go

What is Buckt Go?

Buckt is the UK’s only tickets and activities subscription box. Every month subscribers get 5 mystery tickets to some of the best attractions and activities in their region.

From axe throwing to alpaca walking,  cinema tickets to sumo suit wrestling(!), each box contains a unique mix of the brilliant and bizarre as well as the tried and tested, expertly put together by the Buckt team.

Tickets are worth an average of £50 per person but costs just £12.50 each, there are no extra costs (all the tickets are included in the price of your subscription) and you can cancel any time.

The business, which is inspired by the idea of a bucket list, aims to help subscribers tick something off their list, to go on an adventure and to fall in love with something new.

Step out of your comfort zone, explore your region like never before, and take on a selection of exciting activities with a Buckt Box.

How do I give Buckt to someone as a gift?

Please click here to find out more about our gift subscriptions.

When will my box be delivered?

Your first box will be dispatched on the last day of the month that you signed up, and should be delivered within three working days.

All future boxes will be dispatched on the last day of the month preceding your box, and should be with you within three working days.

All delivery times are estimates.

Example:

  • You subscribe on the 8th August. Your first box will be dispatched on the 31st August and be with you in three working days. Your next box will be dispatched on the 30th September and be with you in three working days. Etc.

When will the payment be taken out?

An initial payment will be taken straight away and this is for your first box, which you will receive at the beginning of the following month.

Your next payment will be taken out on the first day of the month of your next box (i.e. the payment for April’s box will come out on the 1st April).

You will then be charged every month on the first day of the month of your box.

Scenario:

  • If you’ve subscribed on the 17th April, an initial payment will come out on the 17th April. This will be for your first box, which you will receive in May. Your next payment after that will come out on the 1st June, and that will be for your June box.

What do I get with a subscription?

You get a Buckt Box delivered directly to your door. Each box contains 5 tickets and activities – things you can go and do in your region.

On average, our boxes include tickets and activities that would on average cost around £40-50 per person if bought separately. So, a Duo Box includes activities that on average would be worth £80-100, but costs just £25. We regularly exceed this, with some boxes being valued at over £100pp.

Delivery is included, and there are no extra fees or hidden costs to complete the activities.

What kind of activities will I receive?

Each month you get tickets to 5 of the best activities in your region!

Each box includes a mixture of:

  • ‘Classic’ activities i.e. trampoline parks, escape rooms, cinema, restaurants.
  • High end experiences i.e. drifting experiences, go karting, beauty treatments.
  • Unusual activities that you never would have thought of i.e. rage rooms, sumo suit wrestling, alpaca walking, cooking classes.
  • Hidden gems i.e. quirky gig venues, breweries, new organisations.

How much does Buckt cost?

Buckt costs:

  • £17 for an Individual Box (one person)
  • £25 for a Duo Box (two people)

This includes delivery, and there are no hidden fees or extra charges to complete the activities once you receive your box.

To find out about our special rates for gift packages, click here.

It seems really low cost - are there any hidden charges?

There are no additional charges or hidden fees.

You pay your subscription fee and receive 5 activities that you can go and complete. These activities are all included for the amount you pay for the subscription, and you don’t have to pay anything extra.

How long do I have to complete the activities in my box?

You will have three months to complete all non-date specific activities, however these must be booked in by the last day of the month of your box. 

Example:

If they receive the October box, they will have until the last day of December to complete the non-date specific activities, however must be booked in with the activity provider by 31st October.

Is Buckt a subscription? Will there be future payments?

All individuals that register on our system will be added to a recurring monthly subscription which will continue until cancelled.

The only exception are gifts where the gift purchaser won’t be doing the activities with the gift recipient. The gift recipient will, however, need to register for a subscription to access their pre-paid boxes and this will continue until cancelled.

Is Buckt a subscription? Will there be future payments?

All individuals that register on our system will be added to a recurring monthly subscription which will continue until cancelled.

The only exception are gifts where the gift purchaser won’t be doing the activities with the gift recipient. The gift recipient will, however, need to register for a subscription to access their pre-paid boxes and this will continue until cancelled.

Can I cancel my subscription? If so, how?

Every subscriber gets put on to a subscription automatically, however you can cancel this at any time. You must give us a weeks notice before your next box is due, and can cancel by emailing taylor@buckt.uk.

How many activities can I do? Do I have to do activities that I book in for?

Subscribers can do all five activities in their box, or just the one or two that really take their fancy. All five activities are included for the cost of the box.

Subscribers are encouraged to only book in for the activities that they intend to do. Subscribers who persistently book in for activities and don’t turn up without notifying us risk having their subscriptions terminated.

Where does Buckt operate? Where are the activities?

Please note that Buckt currently only operates in the Greater Birmingham area and Greater Manchester area.

This means that all activities will be within these regions (usually no further than a 20-30 minute drive away from Birmingham City Centre or Manchester City Centre respectively).

If you are from outside this area, you are still more than welcome to subscribe, but please be conscious of where our activities are likely to be.

Be the first to find out about our expansions into new regions by connecting with us on Facebook and Twitter.

Can I buy one-off tickets for activities I want to take friends to?

Subscribers can purchase one-off activities called Bring A Friend Passes (BAF Passes) for certain activities within their box. These are sold at discounted rates that are below RRP.

Can I take someone other than the named second person to activities?

Either the ‘lead subscriber’ or the ‘secondary subscriber’ must be in attendance for every booking. They are free to go together, or take someone else if the other can not attend.

What age is Buckt suitable for? Is it only for those aged 18+?

Buckt is targeted at over 18s. This is because we include a number of activities that are only suitable for this age, such as alcohol related activities or ‘extreme’ activities (e.g. axe throwing).

If you would like to take someone who is under the age of 18 to a suitable activity, you have two options:

  • You can purchase a ‘Bring A Friend Pass’ for the activity. This is a one-off ticket to selected activities that cost less than the RRP.
  • You can use your free tickets included with your subscription for the child.

Please note that as Buckt is targeted at over 18s, we do not provide information about age-restrictions for each activity nor do we ask for this information when you register to book. It is therefore up to the subscriber to identify this before purchasing a BAF Pass/booking in. Buckt cannot be held responsible for subscribers who book places for those under 18 and get refused entry if the activity is not suitable.

There's talk of Buckt being inspired by the idea of a bucket list. What does this mean?

The idea was originally inspired by our founder’s bucket list. It contained 100 activities – both big cliche bucket list activities, and small personal challenges.

Our founder Dan, spoke to different people about their own bucket lists and realised that they weren’t just about ticking things off a piece of paper, but actually pushing yourself to the limit, falling in love with something new, having an escape from routine and ultimate living life to its fullest.

These ideas encapsulate what Buckt is about. We want people to try new and exciting things; things they’ve never done before or even thought about doing. But actually, we want subscribers to have an escape from the humdrum of life. We want subscriber to find something that they enjoy and fall in love with it. We want subscribers to create unique memories that stick with them forever.

These were the things that motivated Dan to write his list, and have motivated him to complete what’s on it.

How can you deliver 'activities in a box'?

Easy peasy. Each box that you receive contains a specially-designed booklet that tells you what activities you can go and do during that month, as well as information on how you ‘access’ these activities. For example, you may need to book with us, we may provide physical tickets inside the booklet, or you may need to book directly with the activity provider.

Do you have a package specifically for businesses?

Yes! Our corporate offer is £12.50 per box for 5 activities. These boxes can be distributed to staff as rewards, can be used together as staff nights out or given to clients as a ‘thank you’ gift.

If I can't find exactly what I want or have any specific requests, can I contact you?

Yes! We’re more than happy to take specific requests and we will try to accommodate you to the best of our ability/as much as is practically possible. Please email taylor@buckt.uk with any questions.

Buckt Home

What is Buckt Home?

Buckt Home’ is a monthly subscription box offering you five mystery activities and things to do at home with your partner or family. Each box contains a unique mix of physical activities, digital entertainment, online workshops and courses, ‘Buckt Brain Workouts’ as well as group activities and challenges to take part in alongside the rest of the Buckt community.

From crafting and home baking kits to online escape rooms and cocktail masterclasses, each box contains an eclectic mix of activities that will inspire you to try something new – from the comfort of your own home.

Each box costs just £25 per household but contains activities worth an average of £60, you can do all five activities, and can cancel at any time.

Buckt Home is the sister product to our original Buckt product ‘Buckt Go’. Buckt Go is the UK’s only tickets and activities subscription box. Every month subscribers of Buckt Go receive five mystery tickets to top attractions and activities in their region.

How does it work?

  1. On the 3rd day of the month (or the next working day if the 3rd falls at a weekend), you will receive a digital booklet which outlines that month’s activities.
  2. You will then need to go to the Buckt website and order which activities that you would like that month and identify any preferences.
    • This is for a number of reasons, but specifically allows the subscriber to identify any preferences where applicable (as some activities give you different options), identify any dietary requirements for ‘food and drink’ activities, as well as giving you the opportunity to only choose activities that you plan on completing to reduce waste.
  3. Your orders will be sent in the post, and you will be able to complete them.

 

Please be aware of the following deadlines/timeframes:

  • 3rd day of the month – subscribers receive their digital booklets which identifies that month’s activities and how to order them
  • 14th day of the month – all orders for physical products must be placed by midnight on the 14th day of the month
  • 5 working days – all physical products will be sent within 5 working days
  • Last day of the month – all orders/bookings for online activities must be placed by midnight on the last day of the month

What are the deadlines that I need to order my activities by each month?

Please be aware of the following deadlines/timeframes:

  • 3rd day of the month – subscribers receive their digital booklets which identifies that month’s activities and how to order them
  • 14th day of the month – all orders for physical products must be placed by midnight on the 14th day of the month
  • 5 working days – all physical products will be sent within 5 working days
  • Last day of the month – all orders/bookings for online activities must be placed by midnight on the last day of the month

How do I complete a purchase?

  1. Decide whether you would like to treat yourself and sign up for a standard subscription, or whether you would like to purchase a gift subscription for someone else.
    • For gift purchases, you will be taken to a separate web page, and will be asked to choose your region and whether you will be completing the activities alongside the gift recipient.
  2. Fill in your details.
  3. Make payment.
  4. You will receive a digital booklet at the beginning of the following month, and this will allow you to order that month’s activities.
  5. They’ll be delivered in the post straight to your door.
  6. You or the gift recipient will then be able to access their activities.

How do I purchase a gift subscription?

To purchase a gift for someone else, please head to our Gift Box section here.

Please note that a promotional code can not be used to purchase a gift for someone else, and all promotional rates will be listed in our Gift Box section.

What do I get with a subscription?

Every month, your Buckt Home subscription includes five mystery activities that are designed for two people (however can be completed as a family if suitable).

The activities fall under the following categories:

    • Physical products
    • Digital entertainment
    • Online courses and classes
    • Brain workouts
    • Buckt community activities
    • Unique challenges

What is the cost per box?

Each box costs just £25 per household.

This includes five activities, each of which is designed for two people.

What is the value of activities in the box?

To purchase activities included in your box separately, on average, it would cost you £60 per person. This means that a box is worth £60, but costs you just £25.

We do frequently exceed this valuation and always aim to create a box that is the best value for money for our subscribers.

When will my activities be delivered?

  • You will receive your first set of activities the month after you signed up.
  • At the beginning of that month, you will receive a digital booklet (on the 3rd) outlining that month’s activities.
  • From this booklet, you will need to order your activities and identify any preferences by the 14th.
  • Within 5 working days of the order deadline, your activities will be delivered in the post.
  • For online activities, you will be able to access the activity instantly.
  • For online workshops/classes, you will be able to access the activity at the time that you have booked in for.

Please note that all delivery times are estimates.

  • Example:

    • You subscribe on the 8th August.
    • On the 3rd September you will receive your digital booklet.
    • You will need to order your activities by the 14th September.
    • Within 5 working days, they will be sent to your house.
    • You will receive your next digital booklet on the 3rd October, and that will be for October’s activities.

 

  • If you purchased a gift, please check the specific gift purchasing pages by clicking here and answering the questions.

Is Buckt a subscription? Will there be future payments?

All individuals that register on our system will be added to a recurring monthly subscription which will continue until cancelled.

The only exception are gifts where the gift purchaser won’t be doing the activities with the gift recipient. The gift recipient will, however, need to register for a subscription to access their pre-paid boxes and this will continue until cancelled.

How many people does each box cover? Who can complete the activities?

Each box contains activities for one ‘household’, but the activities are designed to be completed by two people.
We state that each box is for a household as some activities can be completed as a family. For example, crafting activities or the Buckt challenges could be completed as a family unit.
You may also find that different people within the household wish to complete different activities. For example, mom and dad may complete the online courses whilst the teenage daughter may do the baking activity.
However, please bear in mind that the product is intended for two people. For online activities where there are set places we will only provide two ‘tickets/access codes’. This may include but is not limited to online courses, classes, escape rooms etc.

Is it suitable for families or under 18s?

The box is specifically created with adult couples in mind, however many of the activities will be suitable for children and teenagers with adult supervision.

For example, boxes will contain fun crafting activities, creative tasks, digital shows and entertainment and tonnes more – all of which are suitable for under 18s.

We state that the box is for ‘households’ because many individuals will wish to do some of the five activities with their children.

Please bear in mind, however, that the box cannot be purchased by or for under 18s as boxes may contain activities not suitable for this age range without adult supervision.

How long do I have to complete the online activities, courses, classes etc?

There is no deadline to complete these activities, however online classes and workshops are usually on set dates within the first 3 months of receiving your box.

 

  • Example:
    • If you receive October’s box, the online classes and workshops will take place between 1st October and the 31st December.

Will I have to provide any additional materials?

You will receive all necessary items to complete this activity.

We identify what are ‘necessary’ items by asking the following questions.

  1. What does the company/partner that we are working with provide to a normal customer?
  2. Would an average person have this item?
  3. Is the item essential for the activity?

1) What does the company/partner that we are working with provide to a normal customer?

The majority of the activities in your box are made by companies who sell the product separately to the general public. We will include what they would include to a normal paying customer.

For example, an online entertainment subscription would not provide a TV, but a TV would be necessary to complete that activity.

2) Would an average person have this item?

If an average person would not have an item needed to complete the activity, then it will be included. If we deem – through conversations with customers, activity providers and based on our own experience – that an average person would have an item, then it will not be included.

For example, any baking related activities would include flour and ingredients, but not eggs or milk as it is deemed that the average person would have – at some point over the course of the box – eggs and milk.

3) Is the item essential for the activity?

Some activities can be completed without certain items. If the item is not essential for the activity, it may not be included.

For example, it is not essential to have a yoga mat for a yoga-type activity.

When will payment be taken?

  • If you have signed up for a standard subscription
    • An initial payment will be taken straight away and this is for your first box, which you will receive at the beginning of the following month.

    • Your next payment will be taken out on the first day of the month of your next box (i.e. the payment for April’s box will come out on the 1st April).

    • You will then be charged every month on the first day of the month of your box.

    • Example:

      • If you’ve subscribed on the 17th April, an initial payment will come out on the 17th April. This will be for your first box, which you will receive in May. Your next payment after that will come out on the 1st June, and that will be for your June box.
  • If you have purchased a gift
    • Please check the specific gift purchasing pages for full details.

What areas do you serve with Buckt Home?

Buckt Home serves all locations across the United Kingdom and is not location specific like our other Buckt product, Buckt Go.

The box can also be dispatched internationally, but you will need to email us first to arrange this on taylor@buckt.uk. International delivery will incur an additional postage cost.

It seems really low cost. Are there any hidden charges?

You will be able to complete all five activities included in the box, and this is all covered by your subscription cost.

You may need to provide certain items, for example eggs for a baking activity. Please see the ‘will I have to provide additional materials?’ FAQ section for further information.

Can I purchase additional tickets, or extra activities from each box?

Yes! You are able to purchase additional tickets for any activities that you need to book in for, as well extra kits for any physical products.

These are usually sold at a lower price than the RRP.

Please see the booklet in your box for additional information.

I am a Buckt Go subscriber. Can I get a discount to Buckt Home? Can I purchase both Buckt Home and Buckt Go at a discounted rate?

Yes! Subscribers of both products will get £10 off the total cost meaning that it will be just £40 for both Buckt Go (Duo Box) and Buckt Home instead of £50

Can I cancel my subscription? (if applicable)

All subscriptions are rolling subscriptions that can be cancelled at any time. To cancel, please email taylor@buckt.uk and we will provide you more information on how to terminate your subscription.